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How to Choose the Right SMB Automation Consultancy in the UK

  • Walker Graham
  • Aug 18
  • 3 min read
Flat-style illustration of a UK small business automation consultant holding a checklist, surrounded by icons of a rocket, gear, flowchart, and computer monitor with bar chart, symbolizing business growth, efficiency, and technology solutions for SMBs.

For today’s small and medium-sized businesses, staying competitive means working smarter, not just harder.


Streamlining operations through AI automation can be a game-changer, allowing SMBs to save time, reduce errors, and focus on growth.


But how do you choose the right AI automation consultancy in the UK?


This guide will help you navigate your options and find the perfect automation partner for your business.


Why Work with an Automation Consultancy?


Collaborating with an automation consultancy offers numerous benefits.


First, it provides access to expertise that might otherwise be unavailable. Automation consultants bring a wealth of knowledge about tools and best practices, ensuring your business implements the most effective solutions.


For UK businesses, particularly those in trades or small service firms, working with an automation consultancy can lead to improved efficiency. Whether it's automating customer communication, managing schedules, or streamlining invoicing, a consultancy can tailor solutions to your unique challenges.


Additionally, consultancies stay up-to-date with the latest technology trends, like AI and machine learning, offering you insights that keep your business ahead of the curve.


By integrating tools like Make.com, known for its flexibility and cost-effectiveness, consultancies can create workflows that automate mundane tasks while maintaining a personal touch with your clients.


Key Questions to Ask Before Hiring


Choosing the right consultancy requires asking the right questions. Here are some to consider:


  1. What is their experience with SMBs in the UK? A consultancy's familiarity with your local market can influence their ability to deliver tailored solutions. Ask for case studies or references from similar businesses.

  2. Which automation platforms do they recommend? Make sure they prioritise tools like Make.com, which are ideal for SMBs due to their visual workflow builders and affordability.

  3. How do they approach project management and implementation? Understanding their process is crucial. Ensure they have a structured approach to assess your needs, design solutions, and manage implementation without disrupting your operations.

  4. What ongoing support do they provide? An automation consultancy should offer ongoing support and adaptation of solutions as your business evolves. This ensures your systems remain efficient and effective over time.


Red Flags to Avoid


When selecting an AI automation consultancy in the UK, be on the lookout for these warning signs:

  • Lack of transparency in pricing: Consultancies should offer clear pricing structures and be upfront about any additional costs that may arise during the project.

  • One-size-fits-all solutions: Your business has unique needs. Avoid consultancies that don’t tailor their services but instead offer generic solutions.

  • Lack of familiarity with cutting-edge tools: Ensure your consultancy stays current with tools that can offer innovative solutions.

  • No post-implementation support: Your relationship with a consultancy shouldn't end once the system goes live. Ensure they will be there to offer training and support as your business grows.


How Kairova Works with SMB Clients


Kairova specialises in working with SMBs across the UK, offering personalised automation solutions. We design and manage automation workflows that align with your business objectives. Our approach involves:


  1. Understanding Your Needs: We begin with a detailed consultation to comprehend your operations, pinpoint areas for automation, and establish clear goals.

  2. Customised Solutions: We design and implement tailored automation strategies, ensuring they integrate seamlessly with your existing systems.

  3. Continuous Support: Kairova remains committed to your success, offering ongoing support and optimisation of your processes as your business evolves, freeing up your time to focus on what really matters.


By choosing Kairova, you’re not just hiring a consultancy; you’re gaining a partner in your business’s success.


FAQ: Pricing, Timelines, and Support


How much does it cost to work with an AI automation consultancy?  

Prices vary depending on the complexity of your needs and the tools required. We offer tailored pricing for every SMB budget to ensure you get the most value for your investment.


How long does implementation typically take?  

Project timelines can vary, but most SMB automation solutions can be implemented within a few weeks. At Kairova, we strive for efficiency without compromising on quality.


What kind of support can we expect after implementation?  

Ongoing support is critical. Kairova offers comprehensive post-implementation support, including troubleshooting, system updates, and further improvements as needed.


Can Kairova help if we already use a platform like Zapier?  

Yes, Kairova can work with your existing platforms and offer guidance on additional high impact use cases to further transform your business.


How Kairova Can Help


Kairova is dedicated to helping UK SMBs automate and streamline their operations. We build custom automation solutions that align with your specific needs, scale and budget. From simplifying your workflows to providing ongoing support, Kairova ensures your business operates more efficiently, adapts quickly to industry changes and frees up your time to focus on what really matters


Book your free 30-minute automation strategy call today



 
 
 

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